Orders & Dispatch

We aim to dispatch all orders within 1 business day. Please note, we do not dispatch orders during weekends or on public holidays. There may be dispatch delays during peak sale periods or promotions, however please be assured we are working hard to get your orders to you as quickly as possible.

Once your order is dispatched, you will receive an email with tracking information.

 

Shipping Costs

Domestic

All orders within Australia are shipped via Australia Post.

Standard Shipping (Orders Over $99)	3-8 Business Days	FREE
Standard Shipping (Orders Under $99)	3-8 Business Days	$9.95
Express Shipping	1-3 Business Days	$11.95

*Delivery timeframes are based on Australia Post guidelines

 

International

We currently ship to the following international locations:

• New Zealand
• United States of America & Canada
• United Kingdom & Ireland
• Europe
• Asia Pacific Region
  
  

Shipping costs to these locations will be calculated at checkout. Any applicable import taxes, customs or duties are separate to Inner Addition’s charges and are the responsibility of the customer.

 

Returns & Damaged Items

If you receive a damaged or incorrect item, please send a photo of the damaged or incorrect item to hello@inneraddition.com within 7 days so that we can investigate & rectify the issue. Any damaged or incorrect items must be in an unopened condition.

Please note, due to the nature of our products we are not able to accept any returns for change of mind orders.